It does happen. eBay will track the delivery of the returned item. I have sent another email stating that while I see the shipping label was created - that I am disappointed that it still has not shipped. Ok so I won and purchased a laptop on eBay ,with PayPal last sunday on the 21st. Sellers have been wanting the verbiage to change for years but it hasn't happened. Using eBay Message ask the seller for the shipping date, the service used, and the tracking number. It makes buyers (and sellers) irate. The next business day it could ship is Tuesday - tomorrow. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. eBay or Pitney Bowes may elect to return to you (at any U.S. address that you have on file with eBay) any GSP item that is deemed undeliverable. okay so i bought an Xbox 360 game on eBay for 17.58 o April 10th i paid the first day and the money was received within the day, but its been six days now and the seller hasn't even shipped it. Select Show shipping details. Ship the original item back to the seller within five business days of requesting the replacement. Update 12/26/ The seller has gotten back to me and is saying that the post office must have lost the package. It is possible the seller has shipped but forgot to adjust the eBay system accordingly so it can let you know. Let the seller know your item hasn't arrived If the estimated delivery date for your item has passed, and you still haven't received your item, let the seller know. Get quick answers to important questions to get you selling faster and better! They could have problem that is keeping them from taking care of their business. After the last delivery date you can open a Item Not Received case. Remember that ebay's delivery date is just an estimate. Meet other eBay community members who share your passions. FYI: Sellers are not required to mark an item as shipped (but they should!). You paid full retail so why wouldn't the seller want you to have this item? I know I probably should not leave feedback, any thing else I can do? If they shipped it today, it might not update till later tonight. When he pays, mark all his items Paid and Shipped. Refunded the buyer (under threat from eBay) out of … Yes, it should've shipped on Friday if that's what the seller advertises but errors do happen. Some buyers do not want to wait an extra day and beat the seller up over it. Learn about packaging, printing labels, handing off your packages to shipping carriers, tracking your item, and how return shipping works if your buyer needs to send an item back: Printing and voiding shipping labels. Allow some more time for a scan to appear in USPS tracking. If this is the worst thing that has happened, life's pretty good. So yes, it is illegal to not ship an item that someone has paid for. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Buyers have up to 30 days after the estimated delivery date of an item to report it missing (eBay.com). Give support, share information, and connect with fellow members. The seller has two days to inspect the returned item and issue a refund to the buyer. I feel like the seller really didn't get what they wanted for the item and are trying to not let me have it. Welcome to ebay. I wish they were scanned to prevent the ding from not getting scanned. Should I be conerned about this? You need to chill out and just wait until the item arrives. Track your package on the USPS website. I am an optimist by nature. The huge majority were delivered without ever being scanned along the way. Most sellers I bought from marked it shipped the next day. To ensure all of our members have a great experience on eBay, most purchases are covered under eBay Money Back Guarantee. The seller has been paid, but is refusing to send the items till paypal/ebay releases the funds. Sometimes you have to forget there is a box at all. I order a product from another seller to fulfill an item I did not have. is closed. If the seller doesn't ship within a week, you should try to contact them again. again, the post office is swamped. Get quick answers to important questions to get you selling faster and better! They show updated information better than ebay. Watch the item sell on eBay and get paid. Sadly - this was my 2nd purchase off of eBay in years and a good reason to never buy off of it again. Offering and delivering same-day or one-day handling can help qualify you for a Top Rated Plus discount and seal—when you offer a 30-day or longer money-back return policy. Also look to see what country the seller is registered in. 12/21 was Thursday. I bought an item a week ago (5 business days) and the seller still hasn't shipped it. It's up to you how long you want to wait for this item. Who pays the cost of return shipping depends on the seller’s return policy and the reason for the return. Meet other eBay community members who share your passions. It's been already a week and the seller still has not shipped my item. If tracking shows the returned item has been delivered to the seller, but the seller has not yet issued a refund to the buyer, eBay will automatically issue the refund to the buyer on the seller… USPS Priority Boxes If an item is too heavy for First Class, won't fit in a PFRE, or it doesn't make sense to use a Tyvek, the next option is a box. I told paypal that i have not received anything and that i was promissed the item would be shipped the day after payment (overnight shipping as well) and nothing. eBay will not protect against late shipment defects, and seller's listings can be deactivated from the program if … Once tracking shows that the item has been successfully returned, you'll have 2 business days to inspect the item and issue a refund. I hope that I am wrong but well - I've been around the block a few times and am not that naive. Simply give eBay a call (in my case paypal) and explan to them thet you have evidence GSP shipped the item. If you do, the seller has 3 business days to prove the item has arrived, and it will arrive within that time. Track items you've sold. Wait to get paid. FYI: Sellers are not required to mark an item as shipped (but they should!). Are there piles and piles of items that have tracking numbers that were never scanned? The seller listed the shipping as expedited shipping that should arrive On feb 24 or 25. You have 30 days from the estimated delivery date to inform the seller that you didn't receive your item. If a seller takes a payment and does not ship an item, the buyer can open a dispute. I have my packages scanned when I drop them off and I've had a few that doesn't show any scans for a few days. When the seller has specified in his or her listing that he or she offers replacements and you’d rather receive a replacement than a refund, you can request one the same way you would a refund through My eBay. If you don’t see the tracking information you can select Contact seller on the Order Details page and ask the seller if they will upload the tracking number. It's the Christmas holiday. Share best practices, tips, and insights. Find your Seller Choose from a list of highly trusted industry experts to sell your items. Offering to cancel right away was the proper thing to do. A regular or occasional seller should know how to deal with that though. Could it happen yes, does that happen often - jeez I would hope not. A lot of sellers never mark items as posted, so you cannot use that as a guide. The seller can get the funds released a lot sooner that 21 days, by using online viewable D/C. Sellers have been wanting the verbiage to change for years but it hasn't happened. Ebay protects their buyers. Filed a claim and investigation with UPS since eBay didn't want to help. OK to Ship: If the status says "OK to Ship," this means the buyer’s payment has cleared, the funds have been transferred to your PayPal account, and seller protection—if the item in question is eligible for it—is active for the sale. the postal service was using uhauls to deliver in many urban areas. Remember, it's only one day late and it is the holiday season. The seller i purchased an item from off of ebay did not send me the merchandise until after i opened a claim on paypal and send over 10 message to him regarding the shipment. Give support, share information, and connect with fellow members. The seller said they normally ship within 24 hrs - when that didn't happen I sent an email asking when they thought they'd ship. Want to wish everyone a Safe and Happy New Year. The seller is told they have been paid and that they can ship. I want to believe them but I paid full retail for an item that I believe they thought would go for big bucks over that price. 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