Returns Made Simple Whether you shop or sell, we make returns easy. An eBay return shipping label: learn how to print an eBay return shipping label A label from their preferred carrier: if the seller provides you with a shipping label, they’ll send it to you directly, and you can print it from the “Your postage label is ready” email or message that you’ll receive in Messages - opens in new window or tab Otherwise, read on for a step by step tutorial with screenshots and a more detailed walkthrough. To the right of this are 2 arrows (>>). If you don’t agree with our decision after we stepped in to help resolve an issue between you and a seller, you can appeal by providing new information within 30 days of the case closing. When you've opened a request, you can track its progress at any time. Ask eBay to step in and help for buyers If you've asked your seller to help with a problem and they're not able to resolve it for you within 3 business days, you can ask us to help you out. I tried this several times, with no luck. If you paid with Apple Pay, Google Pay, or a credit card, it may take up to 30 days to get your money back, depending on your card provider. After I click print label, a screen show up, but the UPS label image does not load up, instead showing an empty square box. Something went wrong. If you’re using your own return shipping label, you should manually add tracking details to the return . Keep in mind that the seller has 3 business days to respond from the time you opened the request. Can you get a refund on an eBay shipping label? Learn More Need to make a return? It usually takes 3 to 5 business days to receive a refund to your PayPal account. It has been this way for days now. Select an option below to get started: Once you've let the seller know you've had an issue with your order, they have 3 business days to respond and help resolve things. And this is how you're not getting a refund. About 15 minutes ago I attempted to print 2 more labels and have a problem. Perhaps it only works like that in the U.S.?? Most sellers are happy to help once they know there's an issue. Appeal eBay's decision about a return or missing item for buyers If you don’t agree with our decision after we stepped in to help resolve an issue between you and a seller, you can appeal by providing new information within 30 days of the case closing. Use the tab key to navigate results. If you don't agree with our decision after we've been asked to step in to help resolve an issue between you and a seller, you can appeal by providing new information within 30 days of the case being closed. You can also find details of how your request is progressing in your Purchase History - opens in new window or tab. So I was approved to return an item and the page comes up to print the return label, but the box is blank, so I can't print anything. {"modules":["unloadOptimization","bandwidthDetection"],"unloadOptimization":{"browsers":{"Firefox":true,"Chrome":true}},"bandwidthDetection":{"url":"https://ir.ebaystatic.com/cr/v/c1/thirtysevens.jpg","maxViews":4,"imgSize":37,"expiry":300000,"timeout":250}}. Give buyers another reason to love your listings by offering returns. Via internet explorer and chrome, to no effect. I tried this several times, with no luck. Enter your search term to display live search results. You can purchase a return postage label through the return request and send it to your buyer. View basket for details. Does anybody know when this will be fixed - i'm wanting to get to the post office with my business post and this hasn't been working for over an hour now? I wouldn't care as long as it printed out, but it doesn't. 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