Product: compaq presario cq57 Operating System: Microsoft Windows 8.1 (64-bit) I was just using my laptop as usual when suddenly almost all of the keys on my keyboard suddenly stopped working. If the keyboard works on another computer, shut down your computer and continue using these steps: Reconnect the keyboard to the computer. i take the usb and put it in another slot but it still wont work. Hello, I seem to have an odd keyboard problem with my Laptop Compaq presario CQ62 with Windows7. In the event that something was entered wrong or the keyboard stops responding, use the registry backup file that was created at the beginning of this document to restore Windows to the way it was. Type the following sequence of numbers and the letter C in the specific order given: The sequence of values should appear exactly as shown in Figure 1. The tab key is connected on the Caps lock key. Fix and resolve Windows 10 update issue on HP Computer or Printer. See your browser's documentation for specific instructions. A [software component] will damage your computer message displays when printing or while installing - Click Here. However the touchpad no longer works. \015 My compaq A910EM laptop has a keyboard problem.\015\012I cannot even log on as the only keys working are the vowels, a,e,i,o,u and the number 4.\015\012It was fine yesterday and this problem began when I started it up today.\015\012I'm hoping a button sequence is the answer.\015\012Please help.\015 HP Laptop Keyboard Not Working properly for Windows 10 after update. By using this site, you accept the, Keyboard and trackpad not responding Compaq presario CQ60, Simply ask a new question if you would like to start the discussion again. Discussion Starter • #1 • Jul 31, 2008. yesterday my keyboard was working perfectly fine but today when i go on my computer my keyboard wont work. Compaq internet keyboard not working properly. Thanks, appears it was a hardware malfunction solved with a Hard Reset. Use the following steps to re-add the correct Scancode Map value to the registry: With the registry editor still open, click the plus sign (. So I use the virtual keyboard to get in (via ease of access.) Turn on the computer and immediately press Esc repeatedly, about once every second. Using the mouse pointer, select the software application and press Alt + F4 at the same time to close the app that has stopped responding. I had the same problem with my touchpad and keyboard of Presario CQ60 , Your "Hard Reset" was really very helpful. keyboard not working on my presario cq61 -120sa why will my keyboard not work. Can't login laptop without Keyboard?? Modify your browser's settings to allow Javascript to execute. In Windows, search for and open Control Panel. By continuing to use this site you consent to the use of cookies on your device as described … Not too mention, when I check the driver status for the keyboard it says that it is installed, connected, and working properly. Yay... HP... what now? Save your personal devices and preferences, Managing contracts and warranties for your business, For Samsung Print products, enter the M/C or Model Code found on the product label. My laptop is not even 1 years but some keys are not working (tab,caps, ctrl, del, =, t, y, n, b, c(if only pressed along with shift)). Examples: "LaserJet Pro P1102 paper jam", "EliteBook 840 G3 bios update". Only 17 Months old found out the touchpad may be Stuffed !!! My Compaq CQ60 keyboard and touchpad doesn't work in Vista. The Virtual Agent is currently unavailable. Over $15.00. Try our automated HP Audio check! Please wait while we gather your contact options. It simply won't type. i highlighted Word with the USB mouse and hit enter. Restarting the computer is an important step that must be done before the value is actually accepted by Windows. How does HP install software and gather data? This backup can be used to restore Windows back to the way it was if something goes wrong while editing the registry. open computer, right click on an empty space, click properties. Compaq Presario CQ57 keyboard not working ‎02-28-2015 05:27 AM. HP can identify most HP products and recommend possible solutions. I've reloaded the synaptics driver but still not working. When booting into BIOS the keyboard doesn't work. I got the laptop back and 6 days later the keyboard and touch pad quit working,  I tried what you suggested and I can type and use my touch pad again. My Compaq CQ60 keyboard and touchpad doesn't work in Vista. If the Startup Menu screen does not open, the integrated keyboard hardware is not working. If it was the port on on the motherboard or a problem with the flat ribbon connection the computer would not be reading it as being properly connected and working. Keyboard pad moved the cursor in the beginning but clicking the left button did not work. I was about to re-install Vista Basic after a complete virus scan cos i thought it was a driver issue or system software corruption but then i found your reply in google. Learn more​, Finding your Serial Number HP Compaq Presario V6000 Touchpad just stopped working and the keyboard (now fixed) as in the question I read, would work with sign in then once signed in it wont.. Get the best deals on Compaq Laptop Replacement Keyboards and find everything you'll need to improve your home office setup at eBay.com. The Filter Keys setting in Windows 10 allows the computer to control how it … The hard reset worked! I had the exact same problem, no keyboard or trackpad, but it would let me log in to windows. The backup can take some time before it completes. Some features of the tool may not be available at this time. If the Action Center opens, the keyboard is working and the software that you are using has stopped responding. Keybord butten ctrl are not working what can i do? Keyboard Test - The Keyboard test provides a quick interactive functional test of the keys on the keyboard. I have compaq Evo modle If both are not working, then you need to replace the keyboard entirely. Obviously the touchpad isn't usable in the BIOS so can't tell if thats just a Vista issue. On my HP 15 ay110na, some of the keys on my keyboard are not working. Re-flashed BIOS and hey presto - keyboard and touchpad working again! It says that it is working in device driver and that the driver is up to date Jump to Latest Follow Status Not open for further replies. Sytem restore has finished and i allowed the computer to restart in normal fashion. Thanks again. … -, Include keywords along with product name. My keyboard on my compaq laptop will not work. A [software component] will damage your computer message displays when printing or installing - Click Here, Resolve Windows 10 or update issues on HP computer or printer– Click Here, as far as i know, if you can type in your password on the log-on screen then the keyboard is working, if the problem would appear after logging in or it will appear when you are on your desktop screen then it may be an operating system problem or a user account corruption issue, the keyboard would only be a hardware failure if when you turn on your nb, there will be no ligts on teh keyboard, capslock key will not lit or no response at all from the moment you turn on the nb. Select Safe Mode, and press Enter. We use cookies to give you the best possible experience on our website. Les - Answered by a verified Laptop technician. Thanks for all your help! for the touchpad, try to check if its off or on... if there is an orange light above the touchpad then its off, toggle the switch on that light to turn it to blue.. so before anything else.. Improper editing of the registry can cause the Windows Operating system to stop functioning. vista home on it, went to compaq.com and got my drivers. click Device Manager to the top right, look for keyboard. I have a Compaq CQ50 laptop, there seems to be a short or bad connection somewhere just under the power button or keyboard. Fast & Free shipping on ... Compaq Presario CQ61 Laptop Keyboard 539618-001. Free shipping. When I got it it it had win7 installed on it,and the keyboard issue,(enter is window key,z is enter,s is p ect..)figured 7 was to new for this computer as its not on the "7 list" and lack of drivers.so I installed a fresh full vers. Use the following steps to restart the computer and remove the Scancode Map value: Close the Registry Editor and restart the computer. To do that, open the folder that contains the file (probably My Documents) and double-click on the file. Didn't find what you were looking for? Keyboard still does not work either with Word or Power Point. Uncheck the option for Turn on Mouse Keys, and then click OK. On the main menu, click Component Tests. HP's Virtual Agent can help troubleshoot issues with your PC or printer. If you can't disable the laptop keyboard, turning on a device installation restriction using the built-in group policy editor is the only way to stop the keyboard from reinstalling every time your computer starts up. Sometime the keyboard doesn't work and sometimes the w … read more Use caution when performing the steps that follow. When the menu appears, press the F2 key. My laptop is Compaq Presario V2000. This video is a real experience about how to fix the hp compaq laptop that is won't turned ON, caused by an input device that has broken Turn on the computer and immediately begin pressing the F8 key repeatedly until an Advanced Boot Options screen appears. Finding your Product Number. I've tried a system restore to an earlier date but make no difference. I will try the hard reset but my keyboard is working now I dont want to run the risk of the keyboard not working again....its now only the touchpad. TRY THIS FIRST!!!! the keyboard (pad) is brand new. \015 I have a Compaq presario 2580us that has an issue with the keyboard. I've reloaded the synaptics driver but still not working. Your session on HP Customer Support has timed out. In Control Panel, click Ease of Access. Thank you so much. Nothing happened until i double clicked the mouse. If the Action Center does not open, the keyboard or operating system has stopped responding. The ones I noticed that were not working was g, h, backspace, single quotation mark button, window button, fn button and the esc button. † The opinions expressed above are the personal opinions of the authors, not of HP. I was ready to just box this thing up and use only my desktop. if you see a keyboard and it doesn't work, then it broke. Wait until the Registry Editor window displays the registry information before attempting to continue. and it works. {{#if (eq ../this.length 3)}}. Laptop keyboard is not working correctly Accoring to the problem you have mentioned i am sure the keys are not connected properly. To continue using the notebook, connect a USB wired keyboard to a USB port, and then restart the computer. It is hard to believe but I spent 150.00 in repairs. Should I try it ? To resolve this issue, restore the proper keyboard data into the registry using the following steps: The steps in this document involve editing the registry. When I start my laptop, the mousepad usually doesn't work. Under $15.00. Hi- I have a Compaq Presario V3419AU. When booting into BIOS the keyboard doesn't work. Or if it has something to do with changing the whole keyboard thing. When booted into Vista and an external USB keyboard is plugged in the laptop keyboard then starts working (then can remove the external keyboard). Price. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. 3. with no power supply at all, press and hold the power button for 1 min.. make sure it will be 1 min... in technical terms we call this HARD RESET.. this process would release static charges that might be contained on the power button bec sometimes those static charges causes harware malfunctionalities.. then it this step will not work.. do this... try to go to safe mode by continually pressing F8 when booting (press F8 when you see hp invent screen), then you'll be directed to advance boot options... choose last known good config.. then it will boot to last known good settings.... please let me know if this will not work.. if not "choose repair your computer" on the boot selections.. choose keyboard layout as US.. then if asked for a username and password.. you can cahnge the administrator username to  your username then put in your password.. if you are not using any password leave it blank.. then choose start-up repair... Hope this helps.....................:smileytongue: i have a HP Pavilion dv2988nr. Use the following steps to create a backup of the windows registry. I have what seems to be a configuration problem. or Best Offer ... For parts or not working. This page requires Javascript. A good name is one that includes a date in a number, hyphen, number format (for example, regbackup_02-25). everythings great. In the Ease of Access Center, click Change how your keyboard works. Javascript is disabled in this browser. $14.99. Have to do this each time the PC is restarted. It simply won't work, not even to put password in. {{#each this}} We apologize for this inconvenience and are addressing the issue. It's enabled (ie blue LED on above th touchpad). Because I recently used my laptop and my keyboard is working perfectly fine. keyboard works great all night. Repairing a HP laptop Chiclet keyboard with broken/damaged wire and some keys not working. Please try again shortly. someone help please . Ask the community. Strange! Now i'm using on-screen keyboard and its so tiring... i didn't replace it because it still works sometimes at some condition that i can't figure out. Click here, Connect with HP support faster, manage all of your devices in one place, view warranty information and more. ... Compaq EVO D510 CMT P4 2.5/20GB/256MB (268899999) PC Desktop I say this because the power button is not working, I press the botton and nothing happens no sounds no light computer is dead. But now it seems like there is something wrong inside below the keyboard keys. Dear Techrepublic members,we have three Compaq LTE 5400 laptop units, one of which now has the keyboard locked out. The Component Tests menu displays.\ Select Keyboard Test. Stop the Keyboard From Installing With Group Policy Editor . To resolve this issue, restore the proper keyboard data into the registry using the following steps: I tried using a plug and play external keyboard, the one with a USB thing. Service or replace the integrated keyboard in the notebook. This document pertains to HP and Compaq PCs with Windows XP The ENTER key on the keyboard stops working after updating your computer with Windows Update. Type a name for the backup file into the File Name field. Performed hard reset with no battery or power adapter and held power button for a minute, reboot, and all is well. Disable Filter Keys. Obviously the touchpad isn't usable in the BIOS so can't tell if thats just a Vista issue. Thanks for the answers! © Copyright 2021 HP Development Company, L.P. 00 00 00 00 00 00 00 00 02 00 00 00 00 00 1C 00 00 00 00 00. After reinstalling the keyboard several time still not responding, device appears in device manager and indicates it is working, I can plug an external keyboard in and works fine. Audio or sound issues? ‎02-28-2015 05:27 AM some of the tool may not be available at this time...... 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To be a short or bad connection somewhere just under the power button or keyboard HP 's Agent... A configuration problem Agent can help troubleshoot issues with your PC or Printer wait until the registry Editor window the. Both are not working properly for Windows 10 after update your Serial Number Finding your Product Number software that are... One that includes a date in a Number, hyphen, Number format ( for example, regbackup_02-25.! Or best Offer... for parts or not working i 've tried a system restore to an earlier but... Reset '' was really very helpful on... Compaq Evo modle if are. Still not working issues with your PC or Printer keyboard does n't work, then need... Hit enter... Compaq Presario CQ57 keyboard not working what can i do our website box. Remove the Scancode Map value: Close the registry found out the touchpad be! Regbackup_02-25 ) and keyboard of Presario CQ60, your `` Hard Reset screen! 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Working, then it broke 's virtual Agent can help troubleshoot issues with your PC or Printer Windows back the., connect with HP support faster, manage all of your devices in one place, view warranty information compaq laptop keyboard not working! { # if ( eq.. /this.length 3 ) } } seem to an! Malfunction solved with a Hard Reset '' was really very helpful working perfectly fine but i spent in. With HP support faster, manage all of your devices in one,... Immediately press Esc repeatedly, about once every second 10 after update your browser 's settings allow... Still does not work either with Word or power adapter and held power button a. Information and more 10 update issue on HP computer or Printer PC is restarted ) PC Desktop HP Laptop not... Date in a Number, hyphen, Number format ( for example, regbackup_02-25 ), search for and Control! Keyboard From Installing with Group Policy Editor that you are using has responding... Results by suggesting possible matches as you type restore to an earlier date but make no.. Or replace the keyboard works on another computer, shut down your search results by suggesting possible matches as type... And remove the Scancode Map value: Close the registry keyboard and touchpad working again wired compaq laptop keyboard not working to USB... There seems to be a configuration problem a plug and play external keyboard, keyboard! And got my drivers From Installing with Group Policy compaq laptop keyboard not working can take some time before it completes contains file! 'S virtual Agent can help troubleshoot issues with your PC or Printer have Compaq! Keyboard keys double-click on the file name field and keyboard of Presario CQ60, your Hard! Menu appears, press the F2 key Pro P1102 paper jam '', EliteBook... And double-click on the computer is an important step that must be done before the value is actually by. It in another slot but it still wont work for keyboard slot but it still work! I allowed the computer and remove the Scancode Map value: Close the registry Editor and the! Keyboard of Presario CQ60, your `` Hard Reset Ease of Access Center, click Change how your works... Compaq CQ60 keyboard and touchpad working again before attempting to continue up and use only my Desktop to but. Malfunction solved with a USB port, and all is well keyboard and touchpad working again the registry but! Recommend possible solutions: Reconnect the keyboard an odd keyboard problem with my Laptop and my keyboard on my are! Me log in to Windows and more backup of the keys on the..