Did anyone ever find out how to act on the guarantee? Americast sinks are lightweight alternatives to cast-iron sinks. I thought that it was a quality purchase but it turns out to be a waste of time and money. The entire area keeps turning brown and is very rough not like the smooth porcelin sides. The return E-Mail simply accused us of using improper cleaners. If this is the "American Standard" we are all in big trouble. I sent them bugs-eye view of the sink rim the rusted and the not rusted, so they could see that it was installed properly. At the time the sink rack for the small side was unavailable. The Americast is somewhat new. I purchased my Americast Bisque sink 3 years ago, within 3 months called American Standard about the loss of gloss to bottom of sink. Kitchen sinks should last at least 20 yrs or more and we would have never expected this new sink to crack or chip especially where nothing ever makes contact with it. Americast engineered steel from American Standard is an innovative lightweight material that is incredibly durable. In fact I wish they would Remove "American" from their name!!! If you need something in writing, please provide your address, etc. B.Eckert What am I to do about this before it gets worse. Also, it was the only double sink that I could find that 1) could accommodate a sheet pan flat in the large basin, and 2) does NOT have zero radius corners (nightmare to clean). I won't set americast kitchen sinks anymore, they chip too easily. Just horrible!!! It started almost 2 weeks after I installed it. We installed granite in the kitchen; the sink & dishwasher are set in an island with one large, single piece of granite. Also the smaller sink is big enough to use as a drying rack, ideal for avoiding counter clutter. Very lightweight, cold, loud when filling. Now 2 yr later its a mess. Those scratches stained terribly. We used approved cleansers and it developed scratches. It also has chips around the drainage area and the finish has started to wear down (looks brownish) to the underlying substrate. Hi there, I am doing a bathroom remodel. I liked that it was the large sink design. Never ever but american standard SINKS!!! $63.60 New. I have a bone Silhouette sink by American Standard AND...I have a matching faucet...BOTH have chipped and rust showing about3 years old...my prior Stainless Steel sink was in excellent condition we just thought a change would be nice...Ohhhh if I'd only known. Implant Portfolio. We may not be able to sue, but we can spread the word and run this liars an cheaters out of business the old fashioned way - DO NOT PATRONIZE AMERICAN STANDARD! (every morning for the past 4 months we'd wake up to find white enamel chips on the counter top ) However, the cracks on the underside of the sink are just unbelievable. suzi, have you heard of Bootzcast? Is there any thing that we can all do together to get results? The sink area adjacent to the drain started rusting within days of installation. I told them the type and grade of sealent used,(industrial, adhesive sealant approved for wet locations)place of purchase, and approximate age, also that the sink was installed by a licensed plumber. An older AmeriCast sink, it looked like new with a simple rub down of Barkeepers Friend, despite being decades old. It is now 11:00pm and at least by finding other people with the same thing happening will aid in the refund of this product. I installed my new? This is also wear the spigot water flow impinges. wash dishes. I looked at other sinks three times the price of this Rohl sink, but couldn't find one with the proper drain placement. The sixth edition of Américas, the Johns Hopkins Journal of Latin American Studies. My sink is less than 90 days old & the finish is trashed.I have two 45 plus year old adults in this house.I am certian there is no abuse. I'll try calling American Standard tomorrow, but it doesn't sound like I'll get very far. I only use Zud to clean it and we have a lot of coffee stains. I don't think you will be disappointed in the result. I highly recommend Zud. Lifetime Warranty on purchased sink. Unfortunately, the steel edges of their self rimming sinks will rust over time despite your best efforts to seal out any water. After using the first can of Bon Ami I noticed the shiny finish was gone in the washing side of the sink. My wife and I had a black American Standard Americast Silhouette sink installed in our home when it was built in 2002. Wow!!! I immediately bought the web protector and sink rack for the large side. ; that has been chipping for years, but got so bad, I had to cover the left edge with white duct tape to stop the chips from popping off the upper surface. Share Report Copy. Unfortunately, the steel edges of their self rimming sinks will rust over time despite your best efforts to seal out any water. If not, they alternatively have offered to replace the sink with a stainless steel sink of similar size or a $100.00 good faith gesture. They lie about the quality of Americast and when you try to get customer service to stand by the warranty, you get nothing but bull hockey. The Americast Sink that I have is totally cracked right across the bottom and I need to have it removed and replaced from a granite countertop. I need a sink and dont have the money right now to replace it. It only was at the water level that I run washing water. The BBC informs, educates and entertains - wherever you are, whatever your age. Your builders made your beauty perfect. With this one a fork and cup anything leaves a mark. Undermount was not a good choice in this matter. I had similar problems. I phoned and explained that the photos obviously couldn't show the depth of the cracks. New Hampshire. Never expected this new sink to crack or chip. I am considering new countertops and I don't want this sink in the way. I will always check reviews first before I purchase anything in the future. Now after 2 years plus, I'm still after them to stand behind their LIFE TIME warranty on finish. I let it go. American Standard has awful quality sinks. V.L. But have never used Comet or any other cleaner because I was told they are too abrasive. View the Nucleus Implant Portfolio Please Help Me. Breaking news, sport, TV, radio and a whole lot more. I'm willing to replace with an over mount. Bon Ami as you recommended. I tried again to find the leak by getting under the sink this time with a large trouble light to help me see. I took very detailed close up shots of the damage, but also of the rest of the sink rim, showing the presence of the still bonded adhesive caulking. I can not get them out with anything. If someone was looking out for consumers they should be forced to have a recall of their products. I had to eat a $500 tub. He was, 1. Yes, its a piece of junk and we do everything the book says to do! Greg Olear Madison, NJ 07940, By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions, We have a double Americast porcelain sink which was installed in our remodeled kitchen approximately 7 yrs ago. It's disgusting. I see that they recommend using Zud for their other Americast products but not their sinks. I plan to contact Home Depot and Visa to file a formal complaint, requesting a refund/replacement. I know that in filing warranty requests, it is very important to make it stick the first time, so I would urge those who need to file a claim to do the footwork first. I like their Whites (brighter than American Standard) and think Kohler has great products, but now I am hitting a wall when it comes to tubs! well Gel Gloss only adds a little bit of waxy protection, will not restore the loss of enamel finish I remarked. I called them, sent pictures and receipts and they called back to tell me it was due to "wear". Bathroom Sinks Overview; Drop-in Sinks; Undermount Sinks; Vessel Sinks; Pedestal Sinks; Wall Mount Sinks; View All; Bidets. Last week we came home to water all over the kitchen floor. Purchased an americast sink at large plumbing supply [RAL] 1999 and besides the discoloring and scratches in the white bowl I discovered we have cracks in at least 3 places in the underside of the sink. View All Stainless Steel Kitchen Sinks. You sent me a replacement sink which was fine for a while. I purchased our Americast sink at Lowes about 4 years ago as a surprise welcome home gift for my wife. I purchased an American Standard Americast sink 95 days ago and last week the enamel started flaking off near the drain. I own and manage a total of five properties including our own dwelling, which require all sorts of necessary repairs, just through wear and tear alone, but have never purchased any product as bad as an Americast sink. It is more than we had expected, and we had excellent customer service and installation. After reading these complaints my concerns are verified . Brand new tub, carefull opened and it was chipped. Sink … The sink is less than 4 years old. My contractor recommended I go with an Americast tub. After a few months we noticed cracks in the bottom of the left side, even after using only the recommended Bon Ami, using a web mat in the bottom, besides having no children in the household to abuse the sink. 12 years ago. To bad as the blue sink is just fine. 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