Most meters now have a device that allows us to take a reading without needing to disturb you. Apply for electricity supply. Please note that Eskom conducts monthly telephonic, on-line and automated surveys to assess the quality of our customer service. Make a note of the black numbers. Submit. You can send your readings online - all you need is your account number. Independent meter reading. Request copies or download latest or previous bills. However, there may be times when your energy usage may be estimated. Sending us a meter reading When you send us a meter reading, always exclude any numbers in red. Find contact details for customer service, assistance programs and more. The online meter reading is a step ahead to go for automation in the future. (Ignore the dial underneath). They brought the online service to enable people to check the bill themselves and pay in this lockdown period for the actually consumed electricity bills. For example the reading for this dial meter would be 60168. Meter Reading Estimates . Smart Metering saves errors, time and money and is easy to do. If we are unable to take a reading, and your meter is inside, we’ll leave you a card so you can send us your own reading. Eliminate outside materials in your home by switching to paperless billing ; Keep track of your bill, including payment reminders and your billing history; Pay your bills how you prefer, including credit card, and setting preferences like equalized and automatic payments; Keep your bills accurate. Today, a revolution has made this a thing of the past. Your meter reading and the date it was taken. You can now submit your electricity meter reading online. Online, via our website Online meter reading (If the pointer is between 9 and 0, record 9.) If you're not at home when the meter reader calls, they will leave a card inviting you to submit a meter reading via phone or online. Step 2. If your meter readings are high you may have a leak on your supply pipe. You can scan the reading on your digital meter with your smart phone’s camera – it only takes a few seconds. Digital electricity meter To Check Balance PRESS “07” on the keypad and then press the blue button. Just enter your account number here and get to know when your meter is being read. It involved much paperwork and a lot of mobility in and out of the power offices. The quickest way to give us a meter reading is through your online account.If you don’t have one yet, it only takes a few minutes to register and you can start benefitting straight away. Meters come in all shapes and sizes, the picture below shows where you can typically find the reading and the serial number. Contact Us. Your gas or electricity meters could also be located in separate locations within the common areas of your apartment complex. (102.12). To check Meter Number press 65 then the blue button, the meter number is the 11 digit numbers that displays on the screen. NEA Online Meter Reading Portal. Smart Meters mean that the days of driving for miles, crawling into a cupboard, dusting away the cobwebs and peering at a meter to obtain a reading are over. Help at hand. We’ll take your meter reading at least once a year. Step 3. Just call 0800 073 3000 or 0330 100 3000 and have your account number to hand. If you'd like to provide a meter reading to ensure your bill is as accurate as possible, you can do so online. Your Account No. Ignore any numbers appearing in red. What to do with your electricity meter reading. When you are pressing push button the second time, the display shows all the digits to make sure it is working properly. With your smart energy meter, you can track your usage more easily when you access your online account. Find out how to read your meter here. Or call PSE&G's dedicated "Record-a-Meter" recording system at 1-800-622-0197 to log a reading. Maybe a barking dog gets in the way, a gate is locked, or the scheduled read date just doesn’t work. Check … Smart meters – track your progress. If the dial on the right reads 8 or 9, then lower the reading for the dial with the pointer directly on the number. Point, Click, Submit. In My Account, you can enter a meter reading manually or take and upload a picture of your meter. When the pointer is directly on a number, first check the next dial to the right. Reading your digital electricity meter (RM257, 258 or 259). When your reading appears, make a note of the numbers. Do the same with each dial, reading left to right. Go back to Quick Access. Check Meter Reading Date. Dial meter. If you received an energy bill that was based on an estimated meter reading and your property does not have a digital meter, you can now provide your meter reading quickly and easily to us, so we can adjust your bill to be more accurate. We know the importance of accurate meter readings. Submit a meter reading Meter readings help you avoid estimated bills and paying for more energy than you use. They may not be exactly as those illustrated above. The available balance will be displayed in this format. There’s no need to note down any number(s) after the decimal point. This has been the way since ages. Information you'll need Your account number (printed at the top of your bill). Ignore any numbers after the decimal point or in red. Update your contact details. Cookies on the NIE Networks website At NIE Networks we use a small number of cookies on our website. Submit A Meter Reading Next Reading Date. Online meter reading and monitoring made simple. E.g., The day reading for this meter is 32436, and the night reading is 46043. TaYi3428 : If you would like to register or you have forgotten your password please click the buttons below. Your online account lets you view interactive charts that can help you understand your energy usage in pounds and pence and at different times of the day. On the agreed meter reading date, you can notify us of your meter status yourself: Over the phone, using the meter reading notification number When doing this, please have the meter number, the meter reading, your postcode and the date of the reading to hand. Having access to your electricity account online will enable you to do the following: REGISTERED CUSTOMERS LOGIN : LOG A FAULT View your bill history . Password e.g. If you prefer, you can read and submit the meter's measurement to us. Dual Digit meters . Your full name, contact telephone number, email address and the address of the property concerned. Each meter has its … We send our metered household customers a bill at least twice a year. Digital meter To read your meter: Press this button to scroll through the display: Rate 1 or R1 for first read Every dial on every meter revolves from 0 to 1 and on to 9 before continuing to 0 again. Query your account or bill information. Payment of bills is only possible if the meter reading is done. To provide accurate meter reading and billing to our customers, automatic meter reading system (AMR) is available to all customers > = 11 KW, while all other customers are billed on the basis of a mobile based reading recording system. Pre-Paid Meter Number. View call charge info. Submit a Meter Reading Online or By Phone. Once the reading has been captured, tap the “Submit reading” button. Ways to send a meter reading No need to log in or register. Benefits of Meter Reading. The screen on your meter switches between 3 displays. Now that you have your accurate meter reading, compare it against your last estimated bill. Each dial turns in the opposite direction to the one before it. Reading a digital meter Standard Electronic meter . You can provide your meter reading in one of three ways: Submit your meter read online. * Captcha. When is your meter being read? With only a smart internet enabled phone one can assess their power account, check and make payments. Enjoy the ease and efficiency of submitting meter readings online, including these features: The ability to submit meter readings online for Xerox equipment; Email notification when meter readings are due; Three ways to … Reading your Gas Meter If you have a digital meter where you can directly read the numbers (digits) like in the diagram below, read all the figures as displayed on your meter from left to right (including zero's if displayed) and ignoring any digits to the right of the comma, (or … Just select the option to scan with your camera and line it up with the reading on your digital meter. Your meter should be labelled with your unit number. Stand directly in front of your meter. Reading your Meter. Terms and conditions You can call us with your reading on 0345 672 2999 or text phone 0808 143 1195. Before you read your dial meter, check the direction of your dials. Where we can start to take the Meter Reading. Press button ‘A’ again to show the meter reading and make a note of the numbers including any zeros. So in this example, the dial meter reading will be 6653. Pushing the push button for the third time, the display shows its serial number. You can send a meter reading any time using our automated phone service. Generally, to take a meter reading: Press the blue button on your meter. Customer Satisfaction Surveys. 24 hour meter: Although meter readers try to get to everyone's property, sometimes things don't work. Find out how to read your meter, why we read keypad meters and information on bogus callers. Remember, an actual reading, taken either by us or by you will make sure you receive an accurate bill. If this is the case you can choose to submit your own meter reading online. A meter reader will visit your home or business up to four times annually to read your meter. Why meter readings are important. Conventionally, meter reading all the way to bill payment was a tedious and long process. It’s also really easy to submit your meter reading using our online form or via our smartphone app. Look at the two numbers the pointer is between and record the lowest number. If you have a single rate meter: Always read the ‘R1’ register and simply write down the numbers from left to right. When submitting a meter reading, only read the black numbers and ignore the red numbers (one cubic metre = 1,000 litres). But due to the ongoing lockdown, staffs responsible for reading and updating your electricity consumption are unable to go door to door. To see your meter reading, please use the 'IMPRT' screen. That's probably because you've got a basic meter, and for some reason, we weren't able to get a reading. Read the dial on the left first. To check this take a meter reading, turn off the water in the house and take a reading an hour later. 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